Additional duvets

and pillows can be found in your wardrobe or on request at reception.

Adress

*** Hotel – Restaurant „Weisses Ross”
Schwaigerstrasse 2
90571 Schwaig b. Nürnberg
Tel.: 0911 506 988 0

Airlines

Lufthansa: 0180 380 3803
Air France: 0180 332 51 32
Eurowings: 0911 36568120
Swissair: 0180 525 8575

Allergy

Allergy-friendly bed linen and inserts on request.

Baby bed

Even the little ones should sleep well.
If you need a baby cot, we will be happy to provide you with one.
Just let us know at reception.

Banks

VR Bank
Behringersdorferstr. 1
90571 Schwaig near Nuremberg

Sparkasse Nuremberg/Behringersdorf
Lauferstrasse 3 (ATM only)
90571 Behringersdorf

Bed linen

Bed linen will be changed weekly, by request of course also daily.

Bicycle

If you have a problem with your bike and need tools, we will be happy to help you.

Breakfast

You can enjoy a rich breakfast buffet in our restaurant
Mondays from 7.00 am to 9.00 am
Tuesday to Friday from 6.00 a.m. to 10.00 a.m.
and at weekends from 7.00 a.m. to 10.00 a.m.
If you would like to come for breakfast after 10.00 a.m., we take the liberty of serving it directly at your table.

Car parks

There are numerous car parks directly in front of our guest houses and our restaurant. You will also find public car parks around our premises.

Car workshop

Do you have problems with your car?
No problem, you will find a free car workshop right here in our town.

Weidinger car dealership
Norisstrasse 18
90571 Schwaig
0911 / 5074186

Check – In

Your room will be available to you from 2.00 pm at the latest, an earlier check-in is also possible on request.

City map

Would you like to visit the beautiful city of Nuremberg?
We will be happy to provide you with a city map at reception.

Chargers for electrical appliances

Chargers for various electrical devices are available at reception.

Children

are our future. In our restaurant you can always get colouring pages and crayons for the little ones. Please ask for toys, colouring pages or high chairs.
You will find a baby changing unit directly in front of our toilet facilities.

Cigarette

You can find them in the vending machine in the main building.
A cigarette card is also available in our restaurant and at reception.
You can get a cigarette lighter at reception or from the service staff.

Coat hanger

If you need more hangers, please let reception know.

Contact lenses or glasses

Have you forgotten your contact lens solution or simply have a problem with your glasses?

Sagolla opticians
Behringersdorfer Street 1
90571 Schwaig

Cosmetics, shoe polish and sewing kit

We’ve all been there: at home you’re still thinking about whether you’ve packed everything.
And as soon as you get to the hotel, you realise what you’ve forgotten.
Toothbrushes, toothpaste, disposable razors and similar items are available at our reception.

Copy service

You can have copies made at reception for a fee.

Credit cards

We accept American Express, Eurocard and Visa.
But of course we also accept cash or your EC cash card.

Dentist

Dr Lavinia Dassler
Norisstrasse 10
Phone no: 3752060

Distances

Behringersdorf railway station 0,3 km approx. 5 minutes on foot
Schwaig S-Bahn station 1,0 km approx. 10 minutes on foot
Nuremberg Airport 10 km approx. 15 minutes by car
Exhibition Centre Nuremberg 10 km approx. 15 minutes by car
Nuremberg Central Station 10 km approx. 15 minutes by car

Departure time

To ensure that the next visitor will find your room as fresh and friendly as we were able to provide it for you, we kindly ask you to hand in the key at reception by 11 am.
If you need a taxi, e.g. to the airport or Nuremberg main station. Nuremberg railway station, just let us know and we will do the rest for you.

Doctor

General practitioner
Dr Herding
Schwaigerstrasse 19 in the village
Telephone: 507 4272

Do not disturb requests

You will find the sign to hang on the door in the guest folder.

Dog

Please let us know at the time of booking.
However, we ask that you show consideration for other guests by keeping your four-legged friend on a lead throughout the hotel and on the entire property. (Surcharge 15 euros).
Please use the nearby meadows for walking your dog and not the green areas around our hotel. Thank you!

Drugstore

DM drugstore in Röthenbach
(at Gewerbepark 2, 90552 Röthenbach a. d. Pegnitz) Opening hours: Mon-Sat. 8 a.m. – 8 p.m.

Electrical connections

There are sufficient sockets in the rooms and bathrooms.
These correspond to the German standard with 220V/50Hz.

Emergency

Fire brigade 112
Police 110

Emergency exits

All emergency exits are labelled with green and white signs.

E-Mail

Please let us know if you are expecting emails.
Our e-mail address is info@weissesross.de

First aid

Please contact reception. You can also get plasters here.

Fitness – Studio

You don’t want to miss your workout at the gym even when you’re far from home?

Fitness Point
Haimendorferstrasse 7
90571 Schwaig
0911 5484949

Opening hours
open daily 6-22h

Flower vases

Available at our reception desk.

Guest questionnaire

We are rated 3*** stars by the German Hotel Classification.

We want to constantly improve our quality. You are welcome to discuss any praise, but also suggestions or criticism directly at reception.
In this way we can continue to develop and fulfil your and our requirements.

Hairdresser

The Time for Hair team looks forward to your visit.

Norisstrasse 8
90571 Behringersdorf
0911 8109399

House brochures

You can find them at reception and in the information folder in your hotel room.

Internet

Our WiFi network is available throughout the hotel.
Click on ‘Weissesross’ and start surfing

International dialling codes – Numbers

A Austria 0043
B Belgium 0032
CH Switzerland 0041
C China 0086
E Spain 0034
Fin Finland 00358
F France 0033
GB Great Britain 0044
I Italy 0039
J Japan 0081
N Norway 0047
NL The Netherlands 0031
P Portugal 0035
S Sweden 0046
USA USA 001

Iron

and ironing board to your room. Please ask at reception for this.

Itineraries

No sat nav to hand?
Tell us your destination and we will provide you with a printout of the ideal car route, as well as journey times and kilometres.

Jogging

Get fit! Route suggestions are available at reception.

Laundry bag

Are in your wardrobe.

Laundry service

For an extra charge, we will wash and iron your laundry or send your clothes to the dry cleaners. (delivered by 9 a.m., 24-hour service)

Lost property

If you are missing or have found something, please contact reception.

Luggage / Secure storage

We will be happy to help you with your luggage or if you require secure luggage storage – please contact reception.

Magazines

Daily newspapers and other magazines are available at our reception.
Or directly from our service staff at breakfast.

Massage

Physio & Rehab Centre
Haimendorferstrasse 7
90571 Schwaig

Appointments Mon – Thu 8am – 8pm and Fri 8am – 3pm Phone: 0911/ 540 570 44

Motorway

A3 approx. 2 minutes drive
A9 approx. 5 minutes drive
A73 approx. 10 minutes drive
A6 approx. 5 minutes drive

Pharmacy

Frankonia Pharmacy-Behringersdorf
Norisstrasse 2
90571 Schwaig
Telephone: 091 507 4151
1 minute walk from the hotel.

Pick up

Arrange your personal pick-up or transfer from Behringersdorf railway station or Schwaig S-Bahn station to or from the Weißer Ross.
Please let us know in advance so that we can plan the journey.

Power socket

International socket adapters on request.

Post

Post box directly at the fire station in Norisstrasse. Packing station at Kohlschlag near Lidl and the drinks market.

Reception desk

Our reception is open from Tue – Sun from 6.00 am to 10.00 pm.

After 11.00 pm and on Mondays you can reach us via the night bell at the main entrance or by telephone on (0911) 506988 – 0 or directly from your room on extension 000.

Should you go out in the evening and possibly return later, please take your room key with you.

Refuelling

Does your car need petrol, oil or a wash?

No problem, there is an Aral petrol station about 1 km away in Schwaig
Röthenbacher Str. 4
90571 Schwaig

Restaurant bills

You can conveniently pay your bill in the restaurant on the day of departure.
We ask for your signature and room number.

Restaurant and table reservation

We offer several restaurants.
When the weather is fine, you can also dine in our garden.
Our restaurant is open from Tuesday to Sunday.
Monday is our day off.

To make sure you get a seat, we offer table reservations. You can reach our restaurant by dialling 000.

Room key

Please hand in your room key at reception on departure.
If you have lost your room key, please let us know immediately. This is also for your own protection.
Please take your key with you if you leave the hotel and only return in the evening or at night.

Room service

We will be happy to bring you something to your room. In our menu you will find our seasonal and daily changing dishes, which you can order via room service during our kitchen opening hours.

Tuesday to Saturday from 11.30 am to 1.30 pm and 5.30 pm to 8.30 pm
Sunday from 11.30 a.m. to 1.30 p.m. and from 5.30 p.m. to 7.30 p.m.
Please call the reception desk at 000.
Drinks available in room service from 6am – 10pm

Safe / security cabinet

You can find them at our reception.

Slippers

Slippers are available free of charge on request.

Stamps

If you need stamps for your post, we will be happy to help you at reception.
further.

Surprises

If we are allowed to prepare a surprise for you, e.g. for a birthday, wedding anniversary
wedding anniversary, …. please let us know.
We will do our best to fulfil your wish.

Supermarket

Lidl approx. 3-5 minutes on foot
(am Kohlschlag 12, 90571 Behringersdorf) Opening hours: Mon-Sat. 7 a.m. – 8 p.m.

Taxi

You want to explore Nuremberg without a car or go to a business meeting.
No problem, just tell us when you want to go and we will be happy to organise a taxi for you.

Technical fault

If you notice a defect, please contact our reception.
We will endeavour to remedy the situation as quickly as possible.

Telephone

Reception
please dial ‘000’

for internal calls
please dial ‘300+room number’

for external calls
please dial ‘0’ in front (unit 0,20€)
(e.g.: room number 1 = 301, and room number 33 = 333)

You can also be reached directly from outside;
your telephone number is as follows;
e.g. room 1 = (0911) 506988 – 101

Guest house I

Room 1 2 3 4 5 6 7 8 9 10 11 12
Telephone 301 302 303 304 305 306 307 308 309 310 311 312

Main house

Room 14 15 16 17 18 19
Telephone 314 315 316 317 318 319

Guest house II

Room 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35
Telephone 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335

Train connection

Our reception will be happy to help you.

Towels

Please contact reception if you require additional towels.
For longer stays, we will change your towels weekly, or daily if you wish.

Umbrellas

They are available at reception or at the exits of the guest houses.

Wake up

We will be happy to set a wake-up call for your telephone at reception.

Writing materials

Writing pad, envelopes and pens are available in the room.

Vouchers

Would you like to give your loved ones ‘ a few days at the “Weißer Ross” or a delicious meal in our hotel? Talk to us, we will be happy to create personalised gift vouchers.

In order to make your stay at the *** Hotel Weisses Ross as pleasant as possible,
please contact us if you have any special requests, concerns or questions,
which are not answered here. We will be happy to help you!

Your hosts
The Bachmeier family